Our instruments are backed by a comprehensive standard warranty, expert service and a full line of additional service products. With a comprehensive menu of service and support options, you can be confident that your equipment will be working properly and ready when you need it. Installation Qualification (IQ), Operational Qualification (OQ) and Preventive Maintenance (PM) services ensure that your instrument is fully functional and provide documentation that the instrument is operating to defined specifications.
The Maxprep™ Liquid Handler is installed by qualified Promega personnel who will test the instrument, document installation actions and train lab personnel to successfully operate the instrument.