We believe this site might serve you best:

United States

United States

Language: English

Promega's Cookie Policy

Our website uses functional cookies that do not collect any personal information or track your browsing activity. When you select your country, you agree that we can place these functional cookies on your device.

Our website does not fully support your browser.

We've detected that you are using an older version of Internet Explorer. Your commerce experience may be limited. Please update your browser to Internet Explorer 11 or above.

Get Up to $500 of Free Promega Reagents with our Back to the Bench Program. Register Now ›

GloMax® Navigator System Services and Accessories

For Use with GloMax® Navigator System

  • Instrument Rental available
  • Installation and Operational Qualification available
  • Service Agreement and Preventive Maintenance available

Choose an item

Size

Catalog number selected: E5302

Your price:
Add to Cart
This product is discontinued
GloMax® Navigator System Services and Accessories
Instrument Sales Rental/1 each
Your price: Log in
Change Configuration

Available Services and Accessories

These services and accessories are intended for use with the GloMax® Navigator System.

  • Dual Injector Pump Station Upgrade for GloMax® Navigator
  • GloMax® Navigator Installation Qualification (see details below)
  • GloMax® Navigator Operational Qualification (see details below)
  • GloMax® Navigator Installation and Operational Qualification
  • GloMax® Navigator Standard Service Agreement (see details below)
  • GloMax® Navigator Preventive Maintenance
  • GloMax® Navigator Sales Rental
  • Light Plate (see details below)
  • Replacement Tubing Set
  • USB Ethernet Adapter (see details below)
  • Bar Code Reader 

Warranty and Service Options

Warranty Options

The Standard One Year Warranty, included with the system price, covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request*. The loaner will be shipped via standard ground shipment and will arrive in 5 to 7 working days. If you no longer have your instrument shipping carton, we will provide you with a box for shipping the instrument back to our service technicians. We will repair and return the instrument to you performing at original factory specifications.

If the instrument warranty or previous agreement has expired, we will offer a 45-day grace period during which the standard agreement pricing applies. After the 45-day grace period, the service agreement price is 15 percent higher than the list price.

Service Agreement Options

After the warranty period is over, you can continue to receive the same comprehensive service and support from Promega as you did when your system was under warranty. The GloMax® Service Agreements cover all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request.** If your instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair and return the instrument performing at original factory specifications. Multiple service agreements for consecutive years may be purchased at the same time.

If you purchase a GloMax® instrument with injectors, separate service agreements for both the base instrument AND the injectors are required.

Preventive Maintenance

In order to keep the system operation at peak performance, Promega recommends that GloMax® instruments receive a Preventive Maintenance check after 12 months of use. During this procedure, our qualified service personnel test the instrument, check parts for wear and replace them as needed. Additionally, the system performance is verified. Documentation for your files is provided. The preventive maintenance service is performed by returning the instrument to the factory.

*Available services may vary by country. Please contact your local support for more information.
**Loaner instrument coverage is not available in all countries.

Installation Qualification

To be certain that your GloMax® Discover, Explorer and Navigator Systems are ready to go from the start, Installation Qualification (IQ) provides a series of formal on-site instrument checks, delivers written documentation about the functionality of your GloMax® Instrument and demonstrates that everything ordered with your instrument is supplied and installed in your laboratory. Upon delivery to your lab, the instrument and its components will be visually inspected and reviewed for completeness. Following the inspection, the instrument will be powered on to confirm that the system is properly functional.

Service Information

  • Installation by qualified Promega personnel
  • Inspection of shipping containers, instrument and accessories
  • Comparison of items received versus items on your Purchase Order
  • Inspection of laboratory conditions
  • Review of all hazards and precautions with users
  • Confirmation or installation of correct firmware version
  • Diagnostic self-test of your instrument
  • Record of installation and actions
  • Service includes site visit, instrument sticker and IQ documentation

Operational Qualification

After instrument installation, Operational Qualification (OQ) demonstrates that your GloMax® Discover, Explorer and Navigator Systems will function according to their operational specifications. A Promega instrument specialist will perform an operational test run to ensure that all of the hardware modules function correctly. Following the documentation of these tests, familiarization training with the instrument’s operators will occur. The specialist will also explain all of the sections of the instrument log book.

Service Information

  • Performance of operational verification test run 
  • Documentation of all results
  • Customer training to familiarize users with the operation of the instrument
  • Customer training on use of log book
  • Service includes site visit, customer-specific log book, instrument sticker and OQ documentation

Light Plate

GloMax Luminometer Light Plate

Microplate Luminometer Light Plate

The Microplate Luminometer Light Plate provides a quick and easy way to verify the performance of our Microplate Luminometers. It allows you to check the reproducibility, sensitivity and linearity of the luminometer. It can be used for both short- and long-term stability studies of the detection system.

Specifications

Dimensions: 5'' × 3.36'' × 0.57''
Weight: 9oz
Spectral range of light emission: 565±10nm
Dynamic Range: 4 decades
Power: One 6V 500 mAH 539 J-type battery
Operation duration: >400 measurements
Operating temperature: 20–350°C
Storage temperature: 10–40°C
Humidity: 5–75%

USB Ethernet Adapter

USB Driver to connect GloMax® Instruments to an external PC

The USB Ethernet Adapter is used to connect GloMax® Instruments to an external PC for data transfer, or to operate the instruments via the PC. If the computer is not connected to the internet, or you wish to manually download the latest drivers they can be found on the Future Technology Devices International Limited (FTDI) website.

  1. Locate the “Currently Supported D2XX Driver table” from the FTDI website.
  2. Locate the Windows® operating system details in the table.
  3. In the far right column select the “Setup Executable”, which will automatically install the appropriate drivers to the PC.
  4. The message “Found New Hardware” message will still launch when the instrument is plugged into a USB port for the first time, but Windows® should automatically use these latest drivers during the installation.

Tripp-Lite USB to RS-232 Serial Adaptor Driver

As an alternative to a USB cable, an RS-232 cable can be used to connect the instrument to a PC. With this method, PCs that do not have a built in RS-232 port will require a Serial to USB adapter. We recommend the Tripp-Lite USB to Serial Adapter (U209-000-R). The drivers for the adapter are included on the CD supplied with the adapter. Alternatively, the drivers for the adapter can also be found on the Tripp-Lite website.

 

Specifications

You are viewing: E5302 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1304 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1305 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1306 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1307 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1301 Change Configuration

Storage Conditions

Specifications

You are viewing: SA1308 Change Configuration

Storage Conditions

Specifications

You are viewing: E6531 Change Configuration

SDS

Choose language:

Download SDSPDF (40 KB) – English (United States)

Use Restrictions

For Research Use Only. Not for Use in Diagnostic Procedures.

Storage Conditions

DD

Specifications

You are viewing: GM2030 Change Configuration

Use Restrictions

For Research Use Only. Not for Use in Diagnostic Procedures.

Storage Conditions

DD

Specifications

You are viewing: AS8403 Change Configuration

Use Restrictions

For Research Use Only. Not for Use in Diagnostic Procedures.

Storage Conditions

DD

Specifications

You are viewing: AS3200 Change Configuration

Storage Conditions

Q

Let's find the product that meets your needs.

Talk to a Scientist

Manas

Manas

India