We will be conducting our annual physical inventory from March 11th through March 13th.

Orders received after 4pm CST on Tuesday, March 10th will be scheduled to ship as follows:

US Orders: Ship Saturday, March 14th for arrival on Monday, March 16th.
Canada Orders: Ship Monday, March 16th for arrival on Tuesday, March 17th.

Select items may ship earlier. For questions regarding the status of your order, contact custserv@promega.com.

GenePrint® Systems Software Panels and Bin Files

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GeneMapper® Software

To facilitate analysis of data generated with GenePrint® Systems, we have created panels, bins and stutter text files for use with different versions of the GeneMapper® software. For each software version, the files are zipped together for convenient download. We recommend that users receive training from the software manufacturer to familiarize themselves with proper operation of the software. For instructions on importing the files into the respective software, please review the Data Analysis section of the appropriate GenePrint® System Technical Manual. To download panels and bin files please complete the form below.

Note: 3130 and 3130xl data can be analyzed with GeneMapper® software version 4.0 and later. 3500 data requires GeneMapper® software version 4.1 or 5.0.

GeneMarker®HID Software

To facilitate analysis of data generated with GenePrint® Systems, we supply panels for use with GeneMarker®HID software (with customizable analytical range, stochastic range, heterozygous imbalance and stutter filters for each marker). We recommend that users receive training from SoftGenetics, LLC to familiarize themselves with proper operation of the software. To download the GeneMarker®HID panel for analysis of data generated by GenePrint® Systems, please complete the form below.

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