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Maxwell® Instrument Firmware Download Request

To request firmware files for your Maxwell® Instrument, please complete and submit the form below. After we verify your instrument information, our Technical Services team will reach out to you to provide the requested files, along with instructions for installation.

Need help? 

Chat with Technical Service

techserv@promega.com

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Maxwell® RSC or FSC Software and Firmware

Latest versions:
Software v4.0.0
Firmware* v4.17 or v6.0.0

Maxwell® RSC 48 Software and Firmware

Latest versions:
Software v4.1.1
Firmware* v6.2.12 or v8.0.0

*Note: The appropriate firmware version will depend on the Maxwell® instrument serial numbers.

Instrument Information:

On your Maxwell® instrument, please open the software and go to “Settings” -> “Instrument Info”.

Screenshot showing Maxwell® instrument settings

Please use the information presented in this window to complete the form below:

Maxwell Instrument Firmware - Download Request
Instrument Serial Number:
 
 
 
 
Instrument Software Version:
 
 
 
 
Instrument Firmware Version:
 
 
 
 
 
 
 
Your Information:
 
 
First Name*
 
 
 
 
Last Name*
 
 
 
 
Country*
 
 
 
 
Email*
 
 
 
 
Institution*
 
 
 
 
Phone
 
 
 
 
 
 
 
I have read and agree to the Promega Guidelines for Processing Personal Information (see link below)*
 
 

Promega Guidelines for Processing Personal Information ›

 
I give Promega or an authorized Promega distributor permission to contact me at the addresses that I provide. I understand I can have them delete it at any time by contacting custserv@promega.com or 608-274-4330.
 
 
 
 
 
 
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