Upcoming System Maintenance

Notice:Promega will be performing essential system updates January 21–25.

Order processing and shipping will pause starting January 21 at 4:00 PM CST and resume on January 26.
Please plan to order in advance for any products needed during this timeframe.

Please contact Customer Service with any questions.
Phone: (608) 274-4330
Toll-Free Phone: (800) 356-9526
Email: custserv@promega.com
Hours: 8am-5pm CST, Monday-Friday

ProNect™ Activation Code Request

Important: You must first have a ProNect Data Platform account to receive an activation code. If you do not have a ProNect account you can create one here.

Please complete this form to request a single use Activation Code that will allow you to connect your instrument to the ProNect™ Data Platform.

After submitting this form, you will receive an email with your single use Activation Code.

Find detailed instructions to help you connect your GloMax® instrument.

How to Locate the Model Name and Serial Number on Your Instrument:

Label on back of instrument

image-for-back-of-instrument

Via the Instrument’s User Interface:

  1. From the home screen, select the "Settings" category.
settings2
  1. Within the Settings menu, choose "Instrument Info."
instrument-info2
  1. In the Instrument Info section, the model name is displayed at the top, and the serial number is listed fourth in the sequence of information provided.
model-and-serial4
ProNect Access for Instrument Form
Your contact info:
 
 
Your ProNect Account Email Address*
 
 
 
 
Organization*
 
 
 
 
 
 
 
Your instrument info:
 
 
Model Name*
 
 
 
 
Serial Number*
 
 
 
 
I have read and agree to the Promega Guidelines for Processing Personal Information (see link below)*