Maxwell® CSC 48 Software, Firmware, Methods and Language Packs

Maxwell® CSC 48 Instrument is available in certain countries only. Please check the Maxwell® CSC 48 Instrument product page for the list of countries where this product is available.

Latest versions:

Software v4.1.1.79
Firmware v6.2.12 or v8.0.0

Note:

• Firmware v8.0.0 for the Maxwell® CSC 48 instrument supports a replacement hardware component due to obsolescence.
• Currently installed Maxwell® CSC 48 instruments in the field are incompatible with Firmware v8.0.0 and should continue using Firmware v6.2.12.
• Maxwell® CSC 48 Instrument Firmware, if needed, is only available via request from Promega Technical Services (techserv@promega.com) to ensure that the correct Firmware version that is compatible with an instrument is installed.
• Maxwell® CSC 48 Software v4.1.1.79 is compatible with both Firmware versions 6.2.12 and 8.0.0.

1. Maxwell® CSC 48 instruments with Firmware v8.0.0 already have Software v4.1.1.79 installed on them. Please contact Promega Technical Services (Techserv@promega.com) for any questions about or installation of a new Firmware or Software version on your Maxwell® CSC 48 instrument.
2. Before upgrading to the new software version, export data such as extraction run reports, log files, and/or audit records that need to be saved and may still reside within the Maxwell® CSC 48 Software into a file in a different directory on the Tablet PC or to your local PC drive to prevent data loss.
3. To ensure migration of the previously installed Maxwell® CSC 48 methods to the new software version, install the updated software version without uninstalling the old software version. If the previous software version is manually uninstalled before installing the update, the existing methods will not migrate. The new software installer will overwrite the software version currently installed on the instrument without the need to uninstall it manually.
4. Power OFF the instrument and disconnect it from the Tablet PC.
5. Download and Save the "Maxwell_CSC_48_Installer_v4.1.1.zip" file on the Maxwell® CSC 48 Tablet PC.
   Note: Make sure to extract the ‘Maxwell CSC 48 Installer v4.1.1.79.exe file’ from the .zip archive.
6. Right click on the "Maxwell CSC 48 Installer v4.1.1.79.exe" file and select Run as Administrator. Follow the prompts and wait for installation to be completed.

   Note: If the Maxwell® CSC 48 software installation procedure displays a pop-up message regarding an update to the .NET framework, locate file “ndp48-x86-x64-allos-enu.exe” in the .zip archive where the Maxwell® CSC 48 software installer is located. Right click on the file and select Run as Administrator. Follow the prompts and wait for installation to be completed. A restart of the Tablet PC is required to complete the installation of the updated .NET framework. After this restart, perform step 6 again to install the Maxwell® CSC 48 software.

7. Launch the Maxwell® CSC 48 Software and go to Settings -> Instrument Info to verify that the Software version is updated.
   
8. After the installation of Maxwell CSC 48 software v4.1.1.79 is complete, extract the ‘Maxwell CSC 48 MV Assets Installer v1.0.3.exe’ from the "Maxwell_CSC_48_Installer_v4.1.1.zip" file. Right click on the ‘Maxwell CSC 48 MV Assets Installer v1.0.3.exe’ file and select Run as Administrator. Follow the prompts and wait for installation to be completed.