HSM 2.0 Instrument 1-Year Service Agreement for HSM 2.0 Instrument
After the warranty period is over, you can continue to receive the same comprehensive service and support from Promega you did when your system was under warranty. The Standard Service Agreement covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request. If your instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair it and return it performing to original factory specifications. The term is one year, and it is renewable.