Upcoming System Maintenance

Notice:Promega will be performing essential system updates January 21–25.

Order processing and shipping will pause starting January 21 at 4:00 PM CST and resume on January 26.
Please plan to order in advance for any products needed during this timeframe.

Please contact Customer Service with any questions.
Phone: (608) 274-4330
Toll-Free Phone: (800) 356-9526
Email: custserv@promega.com
Hours: 7am – 6pm, CST, Monday-Friday

Software + Firmware

Updates and methods for Promega instruments, and software to use and analyze Promega products with popular non-Promega programs.

Chat with Technical Service

PowerPlex® STR kit data (.fsa and .promega format) generated on the Spectrum CE System can also be analyzed using FaSTR™ DNA Analysis Software. FaSTR™ DNA is developed and supported by PHF Science (formerly ESR).