Upcoming System Maintenance

Notice:Promega will be performing essential system updates January 21–25.

Order processing and shipping will pause starting January 21 at 4:00 PM CST and resume on January 26.
Please plan to order in advance for any products needed during this timeframe.

Please contact Customer Service with any questions.
Phone: (608) 274-4330
Toll-Free Phone: (800) 356-9526
Email: custserv@promega.com
Hours: 8am-5pm CST, Monday-Friday

Payments & Invoices

Payments & Invoices

Need a copy of your invoice?

Email creditteam@promega.com

Or call +1 608-210-6210

Provide one of the following with your request:

  • Order number
  • Invoice number
  • PO number

Need to pay your invoice?

Call +1 608-210-6210

Provide all of the following with your request:

  1. Order number, invoice number or PO number
  2. Credit card number
  3. Amount to be charged

ACH/EFT set-ups: Send requests to acctsrec@promega.com or call 608-277-2673

If you are within the US, send ACH/EFT remittance details to promegaar.eremit@jpmchase.com.

If you are outside of the US, send ACH/EFT remittance details to acctsrec@promega.com.

Need credit references or W-9 requests?

Email acctsrec@promega.com

Or call +1 608-210-6210