Promega's Cookie Policy

We use cookies and similar technologies to make our website work, run analytics, improve our website, and show you personalized content and advertising. Some of these cookies are essential for our website to work. For others, we won’t set them unless you accept them. To find out more about cookies and how to manage cookies, read our Cookie Policy.

Our website does not fully support your browser.

We've detected that you are using an older version of Internet Explorer. Your commerce experience may be limited. Please update your browser to Internet Explorer 11 or above.

Limited Functionality Warning

We are currently updating our network. During this time, certain functionality may be unavailable, including online orders. We apologize for any inconvenience this may cause you.

Please contact Customer Service with any questions or comments.
Phone: (608) 274-4330
Toll-Free Phone: (800) 356-9526
Email: custserv@promega.com
Hours: 7am – 6pm, CST, Monday-Friday

Maxwell® RSC Service and Support

Choose the Service and Warranty Products that Best Suit Your Needs

  • Upgrade your instruments one year warranty to the Premier Warranty
  • At the end of the first year, continue protecting your investment with the Standard or Premier Service Agreement
  • After the first year, maintain your instrument's performance with the Preventive Maintenance package

GloMore in Your Research with GloMax Plate Readers!

Get 20% off using GLOMORE2021 now through December 31st, 2021. Shop Now ›

Apply for the DOORS Scholarship Today!

Promega’s Diversification of Our Research Scientists (D.O.O.R.S) Scholarship recognizes and empowers underrepresented students studying life science by offering a $5,000 award and mentorship program. Applications are open through September 30, 2021.

Choose Warranty and Service Options

Catalog number selected: SA1341

Your price:
Please Enquire
This product is discontinued
Maxwell® RSC Service and Support
1 each
Your price: Log in
Change Configuration

Upon purchase of the Maxwell® RSC Instrument, the instrument will be covered by a one-year Standard Warranty. The Standard Warranty covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request. If your Maxwell® RSC Instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair it and return it performing to original factory specifications. Preventive Maintenance service is available separately.

If you need additional coverage during the one-year Standard Warranty period, a Premier Warranty Upgrade is available. The Maxwell® RSC Premier Warranty Upgrade includes all parts, labor and shipping to and from our depot repair location as well as your choice of a loaner instrument within 1 business day* or on-site service visit by a factory-trained service technician within 2 business days*. Additionally, it includes one annual Preventive Maintenance event per year, which can be performed by returning the instrument to an authorized service center or by an on-site visit by a service technician. Additional Preventive Maintenance visits are available separately.
*Where available.

Once the initial one-year Standard Warranty has expired, there are several options for continuing service coverage:

Maxwell® RSC Standard Service Agreement

The Maxwell® RSC Standard Service Agreement covers all parts, labor and shipping to and from our depot repair location as well as a loaner instrument upon request. If your Maxwell® RSC Instrument needs repair, we will provide a box for shipment of the instrument back to our service facility. We will repair it and return it performing to original factory specifications. Preventive Maintenance service is available separately.

Maxwell® RSC Premier Service Agreement

The Maxwell® RSC Premier Service Agreement includes all parts, labor and shipping to and from our depot repair location as well as your choice of a loaner instrument within 1 business day* or on-site service visit by a factory-trained service technician within 2 business days*. Additionally, it includes one annual Preventive Maintenance event per year, which can be performed by returning the instrument to an authorized service center or by an on-site visit by a service technician. Additional Preventive Maintenance service is available separately.
*Where available.

Maxwell® RSC Preventive Maintenance

In order to keep the system operating at peak performance, we recommend that Maxwell® RSC Instruments receive a Preventive Maintenance check after 12 months of use. During this procedure, our qualified service personnel test the instrument, check parts for wear and replace them as needed. Additionally, the system is aligned and performance is verified. Documentation for your files is provided. The preventive maintenance service is performed by returning the instrument to an authorized service center.

Specifications

You are viewing: SA1341 Change Configuration

SDS

Choose language:

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA1342 Change Configuration

SDS

Choose language:

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA1343 Change Configuration

SDS

Choose language:

Certificate of Analysis

Search by lot number

Specifications

You are viewing: SA1346 Change Configuration

SDS

Choose language:

Certificate of Analysis

Search by lot number

Let's find the product that meets your needs.

Talk to a Scientist

Alessandro

Alessandro

Italy