Promega Corporation
     
Promega Points are now online
 
  How to claim your points  
 

Login to www.promegapoints.com and go to 'My Account'. Next, click on the 'Claim points' link.

You must claim points within 4 months of the date on your Promega invoice.  Once points are in your Promega Points account (i.e. claimed), they do not expire.  Points are available to claim on the day after you receive your products for regular orders or, in the case of Helix On-Site Stocking, on the day the unit is replenished.

Points may be claimed by entering a combination of 2 out of 3 parameters into the 'Claim Points' page.  These parameters are

  • Promega Account/Customer Number

  • Promega Reference/Order Number

  • Promega Catalogue Number

A Customer Number/Order Number or Order Number/Catalogue Number combination will bring up all items on the order.

A Customer Number/Catalogue Number combination will bring up a list of all the orders for that product that have been placed.  However, items ordered over 4 months ago will be crossed out and their points not available to claim.

Select the relevant products from the list to claim your points.

 
  What is my Promega Account/Customer Number?  
  Your Promega account number is a number Promega associated with your particular institution and, sometimes, department.  It will be the same number each time you place an order with us.

Your account number is printed on your invoice and delivery docket as the "Customer No.".

If you do not know what your account number is, give us a call (02 8338 3800 or 1800 225 123) or send us an email (auscustserv@promega.com) and we can look it up for you!

 
  Where can I find my Promega Reference/Order number?  
 

The Promega reference number is on your Tax Invoice and Delivery Note.

On these documents, it is called 'Promega Order'.

FOR ELECTRONIC FREEZER AND CABINET (HELIX) USERS, IF THE PROMEGA ORDER NUMBER FIELD IS BLANK, USE THE "INVOICE NO./PAGE" ON THE INVOICE.

 
   
 


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If you still have problems finding this number you can contact Customer Services with your purchase order number and we can provide the reference number to you.
 
 
 
 
 

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