Registration & Login

How do I ensure the privacy of my information?

Why should I register?

How do I register?

I forgot my password.

I forgot my username.

My username and password aren't working/I can't get logged in.

How do I ensure the privacy of my information?

The majority of sensitive information is handled while you’re logged in to Promega.com. Therefore, the single best thing you can do to keep your information safe is to log off every time you’re done using the online system. You can find the Logoff link in the left-hand navigation of the catalog portion of the site. Logoff is also suggested on the Order Confirmation page you receive after submitting an order.

 

Promega is respectful of all personal and payment information you provide to us while online. For more information, you are welcome to read our Privacy Policy.

 

Why should I register?

Registering allows you to enjoy advanced account management tools and makes your shopping experience more personalized and efficient. Once registered, you can:

1.  Save billing and shipping addresses with your profile.
2.  Create and save multiple carts to manage product needs for multiple projects (or use a shopping list to provide to a purchaser).
3.  View your online order history.
4.  Store credit card information, encrypted for your security.
5.  Receive e-mail configuration of online orders and order status.
6.  Participate in our new Promega Express™ program (if available at your location).

 

How do I register?

Direct Link:  http://www.promega.com/catalog/login/newuser.asp

You may access registration through the login screen by clicking New User? Register Now.  You may also register from the catalog homepage by clicking New User on the left hand navigation bar under the Login header.

Once on the registration screen, you'll fill in a username and password and some basic profile information including name, e-mail address, institution/company and country.

(Promega Express™ users will also indicate Promega Express™ Site Code on this page).

 

I forgot my password.

Go to the login screen.  You will see a link below the username and password fields that says, Forgot your password?  Click this link, enter your username and we'll e-mail your password to you.

 

I forgot my username.

In the U.S., call Customer Service (800-356-9526, x5001). Outside the U.S., call  your local branch office for assistance in getting the customer's username.

 

My username and password aren't working/I can't get logged in.

We’ve only had registration on our site since the beginning of December, 2000. Unless you’ve gone through the registration process since then, you are not yet registered on our site, regardless of if you’ve submitted orders in the past. If you have registered since early December, please ensure your username is at least four characters and your password is at least seven characters. If you have not registered yet, please do so to create your username and password.

In the U.S., call Customer Service (800-356-9526, x5001). Outside the U.S., call your local branch office for assistance in getting the customer's username.

 

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